FAQ

1. Are your products made from human hair? How can I distinguish human hair from synthetic hair?
Yes, all our products are made from human hair.
Human hair turns to ash and emits white smoke when burned. In contrast, synthetic hair forms a sticky ball and emits black smoke.
2. How many times a week should we wash our hair?
If using traditional shampoos, limit washing to no more than three times a week. Avoid shampoos containing sulfate or alcohol.
3. Why are my hair extensions getting tangled?
Tangling can be caused by dryness. Ensure you wash and condition your hair regularly, dry it naturally or with a towel, and comb it frequently. For further advice, consult your stylist.
4. How long do the extensions last?
The lifespan of your extensions depends on how well you maintain them. With proper care, they can last over 6 months, and virgin hair can last more than a year.
5. Why do the colors of hair extensions look different from the pictures or descriptions?
Different monitors display colors differently. Expect slight variations in color.
6. Can the extensions be straightened or curled?
Yes, you can use a hair straightener or curler. However, avoid frequent styling to prevent dryness and tangling.
7. Can I dye/color the hair?
Yes, the hair can be dyed. It's easier to darken the hair than to lighten it. We recommend having a professional hairdresser do the dyeing. If you do it yourself, use high-quality products and test a small sample first.
8. How many packs of tape-in hair extensions do I need?
For fine hair: 1-2 packs.
For thin hair: 3-4 packs.
For heavy volume: 5 packs or more. Generally, 3-4 packs provide good thickness.
9. Should I wash my own hair before applying tape-in hair extensions?
Yes, wash your hair and avoid using conditioner or essential oils. Make sure to blow-dry your hair completely before applying the extensions.
10. How long should I wait to wash my hair after installation?
Wait at least 48 hours to allow the tape to fully adhere. When you do wash it, be gentle.
11. How often should I change the tape?
Replace the tape every 4-6 weeks. You may also replace it anytime if the adhesive loses its stickiness.
12. Can I sleep with hair extensions?
Yes, but ensure your hair is completely dry before sleeping to avoid tangling.